No vague "submit your requirements." Every Forge Voice deployment follows the same path from first call to handoff. You always know what week you are in.
01 / Discovery
Discovery, 45 min, free
One scoped call. We map your phone line, your trade, your call profile, your dispatch flow, and where calls are slipping through today.
02 / Scoping
Voice scoping doc and plan
Written scope, picked plan (Voice Pro, Voice Scale, or Voice Enterprise), included minutes, integration list, and the agent prompt outline. You sign or you do not.
03 / Build
30-day build sprint
Agent prompt, dedicated phone number, integrations, dashboards, fail-safes. Reviewed weekly with you, not handed off to a junior.
04 / Tune
30-day live tuning sprint
A specialized engineer on Slack with you. Real call audits, prompt tuning, dispatch integration patches, reporting refinements.
05 / Hand off
Hand off or stay co-managed
Hand the agent to your team with the dashboard, transcripts, and runbook. Or stay co-managed at the standard rate. Your call.