What is included in Voice Pro at $499 a month?
Voice Pro is $499 per month for one location. You get 1,000 included voice minutes, 24/7 AI receptionist with sub-second pickup, the 30-day engineer-tuned onboarding where a real engineer listens to every call and tunes the agent, the Forge Console with transcripts and recordings, returning-caller memory, and a 30-day money-back guarantee. Minutes above the included pool bill at $0.25 per minute.
How is Voice Scale different from Voice Pro?
Voice Scale is $1,000 per month and covers up to three locations under one tenant with 2,000 included minutes. You also get priority engineer access with a 1-hour critical response window. Every feature in Pro is included. Overage is the same $0.25 per minute, and the 30-day money-back guarantee still applies.
When does Voice Enterprise make sense?
Voice Enterprise is for franchise networks and operators with custom integration or compliance scope. It is priced per scope and includes custom voice pools per location, a dedicated engineer with a named SLA, integrations with HouseCallPro, Jobber, or ServiceTitan, franchise network rollouts, and compliance and security reviews. Contact sales and we will scope a quote.
How does the 30-day money-back guarantee work?
Every public Voice plan carries a 30-day money-back guarantee. If Forge Voice does not earn its keep in your first month, email hello@forgedev.studio inside the 30-day window and we refund the monthly fee in full. No questions asked, no contract to exit.
What happens if I go over the included minutes?
Overage is a flat $0.25 per minute on both Pro and Scale. There is no surprise tier bump and no contract escalator. Most home repair shops on Pro stay well inside 1,000 minutes a month because Forge Voice handles inbound calls, not your outbound work.