Forge Enterprise. For franchise networks of home repair shops, multi-location operators, and compliance-driven trades.
Multi-location voice and dispatch, named SLA, dedicated engineer, and custom integrations with HouseCallPro, Jobber, and ServiceTitan. Pricing is scoped around your franchise footprint, call volume, and integration depth. Reach out and we will put together a quote.
Built for home repair operators that cannot self-serve.
Forge Voice Pro and Voice Scale are designed for single-shop and small multi-location home repair operators. Once you cross 3 locations, run a franchise network, or sit under compliance and franchisee data-ownership rules, the scope changes. So does the contract. Enterprise is where that conversation lives.
Multi-territory HVAC, plumbing, electrical, roofing franchises
Same brand voice across every franchisee, dispatch logic that knows which crew belongs to which territory, and per-franchisee data ownership and reporting.
50-truck operators across multiple cities
Multiple service areas, multiple phone numbers, on-call rotation per location, and integrations into HouseCallPro, Jobber, or ServiceTitan that follow your dispatch rules.
Cleaning, pest, landscaping, restoration groups
One brand voice across every location, vanity numbers per market, after-hours and overflow routing, and consolidated reporting at the parent level.
Insurance restoration, property management, regulated repair
Compliance posture, audit-ready call exports, data residency conversations, and a named human you can call when something matters.
Custom pricing, scoped to your operation.
Enterprise pricing scales with franchisee count, call volume, and integration depth. Every quote is scoped to the actual operation. Reach out and we will put together a tailored proposal.
Multi-location standard
4 to 10 home repair locations, single brand, standard integrations such as HouseCallPro, Jobber, and ServiceTitan, shared call pool, 99.9% SLA.
Franchise network
10 to 50 franchisees, per-franchisee routing and data ownership, vanity numbers per territory, custom integrations, dedicated specialized engineer hours, 99.95% SLA.
Compliance and on-prem
Insurance restoration, property management, and compliance-bound trades. On-prem or VPC deployment, audit trails, data residency, custom security review, custom contract.
The whole platform, scoped to your operation.
Everything above Voice Scale, plus the things franchise networks and multi-location home repair operators actually need. No anonymous queue. No surprise overage. No "submit a ticket" customer experience.
Dedicated specialized engineer
A named Forge engineer assigned to your account. You know who they are, they know your build, and they handle every change request. Not a ticket queue.
Custom voice agent training per location
Each location gets its own brand-trained agent with location-specific intake rules, dispatch logic, hours, holiday handling, and escalation paths.
Multi-tenant call routing
One inbound number per location, vanity numbers if you want them, smart routing across locations during overflow, after-hours, or holiday windows.
Monthly call volume pool with overflow
A custom included-minutes pool sized to your network. Overflow billed at a fixed enterprise per-minute rate locked in your contract, never repriced mid-term.
SLA you can actually quote
99.9% platform uptime, 1-hour response on critical (line down or wrong-routing affecting revenue), 24-hour response on non-critical changes. Written into the contract.
Data exports on your schedule
Daily, weekly, or monthly call data, transcripts, and lead exports to S3, GCS, BigQuery, or webhook. Retention configured to your compliance requirements.
Custom integrations on your stack
HouseCallPro, Jobber, ServiceTitan, Salesforce, HubSpot, and most modern home repair and field service ops tools. If it has an API, we wire it. If it does not, we ship a webhook bridge.
White-glove onboarding
Discovery call, scoping doc, build, location-by-location launch, and a 30-day optimization window with weekly review of agent performance, call quality, and lead conversion.
Four to eight weeks, honest.
No vague "just submit your requirements." Every Enterprise build follows the same five-stage path. Most operators hit production in week 5 or 6.
Discovery call
One 60-minute call. We map your locations, call flow, integrations, and where revenue leaks today.
Scoping document
A written scope, fixed-cost month-one and ongoing pricing, included minute pool, SLA, and integration list. You sign it or you do not.
Build
Voice agents per location, routing rules, integrations, dashboards, and exports. Reviewed weekly with your operations lead.
Phased launch
One location goes live first. We watch it, tune it, then bring on the rest of the network in batches you control.
Optimization window
30 days of weekly review with your dedicated engineer. Real call audits, prompt tuning, integration patches, and reporting refinements.
When Enterprise actually makes sense.
If you operate up to 3 home repair locations, Voice Scale at $897 per month is the right answer. Enterprise is a different product, sold differently, supported differently, and priced differently.
| What you get | Voice Scale | Forge Enterprise |
|---|---|---|
| Price | $897 per month, flat | Custom pricing, scoped to your operation |
| Locations | Up to 3 under one tenant | Unlimited, sized to your network or franchise footprint |
| Voice minutes included | 2,500 per month across locations, $0.20 per minute overage | Custom pool, sized per location, contract-locked overage rate |
| Voice agent | Brand-trained agent shared across locations | Per-location agent with territory-specific routing and intake |
| Phone numbers | One per location, up to 3 | One per location, vanity numbers available, no cap |
| Integrations | HouseCallPro, Jobber, standard webhooks and email | HouseCallPro, Jobber, ServiceTitan, Salesforce, HubSpot, custom APIs |
| SLA | Priority engineer, 1-hour critical response | 99.9% uptime, 1-hour critical response, written contract |
| Engineer access | Priority specialized engineer ongoing | Dedicated named engineer, ongoing |
| Data exports | Console download | Scheduled exports to S3, GCS, BigQuery, or webhook |
| Contract | Month-to-month, 30-day money-back guarantee | Annual or multi-year, mutual term |
Tell us what you run. We will scope it.
Two minutes of context up front saves us both a discovery call. We respond inside one business day. If you need to move faster than that, the demo line and direct email below are both monitored.
One scoped conversation. Then a written number.
You walk us through the operation. We come back with a written scope, a fixed price, an SLA you can show your CFO, and an honest implementation timeline. If we are not the right fit, we will say so on the call.