Forge Voice

An AI receptionist that answers the calls you can’t, day or night.

Forge Voice is an AI receptionist that answers your business phone day and night and records every call, from $297 a month. Use a new number, or forward your line when you are busy or closed.

You will talk with an AI assistant. We record and transcribe the conversation.

Call the agent (706) 981-6655

7 day free trial. No contract. That number is Forge’s own line, answered by our AI agent.

The Forge Voice dashboard for Ridgeline Plumbing. At the top is its Forge number in large type, marked Answering. Under it are four figures: 275 of 1,000 minutes used, and for the last 30 days 118 calls, 51 new job leads and 2 urgent calls. Then a bar chart, Calls by day, with one bar for each of the last 14 days: 60 calls, 21 of them after hours, and the after-hours calls in lime at the top of each bar.
The same dashboard on a phone with one call open: Dana W., a water heater leak marked high urgency, an appointment requested, a Call back button, the job and the address.
The real Forge Voice dashboard, shown with example calls. Ridgeline Plumbing and its callers are made up.

AI receptionist noun

A voice agent that answers your business phone and holds a real conversation with the caller. It asks what your front desk would ask, takes down what the caller needs, and tells them what happens next.

Unlike voicemail, the caller talks to something that answers. Unlike a call center, it works from a script written for your business.

Hear it first

Don’t take our word for it. Talk to it.

Call the agent that answers Forge’s own line, or talk to one with the same voice and instructions right here. Below, an example of how an after-hours call goes.

Example conversation After hours, plumbing
  1. Forge VoiceRidgeline Plumbing, after-hours line. You are talking to an AI assistant on a recorded line. How can I help?
  2. CallerMy water heater is leaking pretty bad. Can somebody come out?
  3. Forge VoiceI can get that to the team right away. Is it still leaking, or were you able to shut the water off?
  4. CallerI shut the valve. It slowed down.
  5. Forge VoiceGood call. What is the address, and when would you like someone out?
  6. Caller142 Oak Ridge Drive. Tuesday morning if they can.
  7. Forge VoiceGot it. I have noted a request for Tuesday morning. The office will call you first thing to confirm the time.

Appointment request noted for the office to confirm

A written example of an after-hours call, to show how one goes. It is not a recording, and Ridgeline Plumbing is a made-up business.
Call the agent (706) 981-6655

This is the agent that answers Forge’s own line. Ask what it costs, how setup works for your trade, or leave a message for our team.

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Talk to it in your browser

Same voice and instructions as the agent on our own line. It uses your microphone, or you can type. We ask for your name, number and email first so our team can follow up.

You will talk with an AI assistant. We record and transcribe the conversation.

When you finish, you can start a free trial, ask for a call with our team, or have us email you the conversation.

Your options

Voicemail, a call center, or an agent built for you.

Three ways to handle the calls you cannot pick up yourself.

How voicemail, a human answering service and Forge Voice handle missed calls
What you compareVoicemailHuman answering serviceForge Voice
Who picks upNobody. Many callers hang up instead of leaving a message.A different person on every call.The same agent every time, day and night, including weekends and holidays.
What it knowsNothing about the job.A generic script that does not know your trade.A script our team writes around your shop and tunes for 30 days.
What you getA message, if they leave one. No details, no good time to call back.Messages typed into a portal you have to check.The caller’s name, number and job, with a recording of every call.
How it billsFree until it costs you a job.Usually by the minute or by the call.A flat monthly plan from $297, with minutes included.
What the agent does

What comes on every line, and what we add for you.

Every feature below works today. Tell us which extras fit your shop and we set them up.

On every Forge line

  • Answers 24/7, including nights, weekends and holidays
  • Works on a new number, or on your main line forwarded when you are busy or closed
  • A voice you choose from a large library of natural voices
  • Every call recorded
  • A written summary of each call, sent to your inbox
  • Urgent calls put through to your cell, at any hour or only while you are open. You choose during setup.
  • A script our team writes with you, tested before it goes live and tuned for 30 days

Set up by our team, on request

  • The caller’s name, number and job pulled out of each call
  • Answers from your own price sheet, service area and policies
  • Appointment requests that your team confirms
  • English and Spanish, switched to automatically
  • Jobber sync, set up by our team on request

GoHighLevel and ServiceTitan sync are not available today. Callers who speak Spanish? See how a bilingual call works. Using a text-back tool now? Here is how missed-call text back compares with an agent that answers.

How it goes live

You set it up online. Then we tune it with you.

You set it up online, and we build your line automatically after checkout. You check the details and hear the agent on a test call before you start.

  1. Today

    Set it up online

    We read your website. You check your hours, choose a new number or call forwarding, and hear your agent answer. A voice is preset, and you can change it.

  2. Before you pay

    Talk to your agent

    Make a test call to it in your browser and change anything that sounds wrong.

  3. At checkout

    Your line goes live

    Start your 7 day free trial with a card. Forward your main line when you are busy or closed, or give out the new number.

  4. Through day 30

    Tuned on your real calls

    We review your calls and adjust the script with you. Script changes stay included after that.

Forge Voice plans

Three plans. The difference is minutes.

Every plan answers day and night, records every call, and gets a script our team writes and tunes with you for the first 30 days. 7 day free trial. No contract.

Answered minutes a month, to scale
  1. Starter $297a month 500 minutes, then $0.25 a minute
  2. Pro $497a month 1,000 minutes, then $0.25 a minute
  3. Scale $897a month 2,500 minutes, then $0.20 a minute

7 days free on every plan, then the monthly price. Each call counts as at least 1 minute. We round each call up to the next full minute.

Built in Calhoun, Georgia

From a team in North Georgia, for the trades that run on the phone.

We are a small team in North Georgia, and our own phone is answered by the same kind of agent we build. Your agent is set up around your service area: the towns you cover, the ones you do not, and what counts as an emergency in your trade.

Questions

Things people ask before they buy.

What if the agent gets something wrong on a call?

For the first 30 days we review your calls and fix what we hear, usually the same day. After that, script changes are still included in your plan. Every call is recorded, so there is always a record of what was said.

What happens when it does not know an answer?

It takes the caller’s name, number and question, and tells them someone from your team will call back. When we review your calls, we add the answer to the script so it knows next time.

Will my callers know they are talking to an AI?

If a caller asks, the agent says it is an AI assistant for your business. We never tell it to pretend to be a person.

Can it book appointments?

It takes appointment requests: the job, the address and the time the caller wants. Your team then confirms the time with the customer. Booking straight into a calendar can be set up on request.

6 more questions
Can it speak other languages?

Yes. Your agent answers in English and Spanish, and switches to your caller’s language on its own. We are adding more languages.

How does the free trial work?

Your first 7 days are free. They include up to 100 minutes of answered calls. If your trial goes past 100 minutes, we keep answering and never bill you for those minutes. You add a card to start. We do not charge it during the trial. When the trial ends, we charge your plan’s monthly price, then on that date every month until you cancel. Cancel before the trial ends and you pay nothing.

Is Forge Voice for medical or dental practices?

Forge Voice is not for practices covered by HIPAA today. We do not sign business associate agreements (BAAs). If HIPAA covers your practice, do not use Forge Voice for patient calls.

Can I cancel anytime?

Yes. There is no contract. Cancel online in your account, or email billing@forgedev.studio. Cancel during the free trial and you pay nothing. After that, your plan runs to the end of the month you paid for.

Do you connect to my CRM?

Jobber sync, set up by our team on request. GoHighLevel and ServiceTitan sync are not available today. Tell us which tools you use and we will tell you what fits.

Does it ever miss a call?

We work to answer every call sent to your agent. Outages at our phone, voice or AI providers can stop calls from being answered. We promise no uptime unless a signed contract says so. Every call it does answer is recorded, so you can check what was said.

Calhoun, Georgia

Day or night, the line is covered.

Your agent takes the caller’s name, number and what they need, notes an appointment request for your team to confirm, and sends you the call with a recording.

Talk to our team

Have us call you

Your name, your number and what you are after. Someone from our team calls you back within 1 business day. Or call the agent now: (706) 981-6655

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Thanks for talking to it

Want your own on your line?

7 day free trial. No contract. See the plans. Or talk it through with our team first.

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