A missed-call text-back tool sends the caller an automatic text after you miss them. Forge Voice answers the calls you send it, day or night, takes the caller's name, number and what they need, and sends you the call with a recording. From $297 a month.
You will talk with an AI assistant. We record and transcribe the conversation.
7 day free trial. No contract. That number is Forge's own line, answered by our AI agent.
Text back works after the fact: the call is already missed, and the tool tries to restart the conversation by text. An agent works during the call, so the caller talks to something that answers.
| Text-back tool | Forge Voice | |
|---|---|---|
| When it acts | After the call rings out or goes to voicemail. | When the call comes in, on a new number or your line forwarded when you are busy or closed. |
| What the caller does | Reads a text, then decides whether to reply and type out what they need. | Talks. The agent asks what your front desk would ask and tells them what happens next. |
| An urgent call | Waits in a text thread until someone reads it. | Can be passed to your cell with a live transfer, set up by our team on request. |
| What you get | Whatever the caller types, if they reply. | The caller's name, number and job, with a recording of every call. |
If you miss a handful of calls a week, none of them urgent, and your customers are happy to text, a text-back tool may be all you need. It is simple, and it beats silence.
It falls short when the call is the job. A caller with water coming through the ceiling at 9 PM wants a person or an agent on the line, not a link. A caller comparing shops may go with whichever one talks to them first. And a text thread can take several back-and-forth messages to learn what a two-minute call would.
Does Forge send missed-call texts? No. Forge Voice does not send missed-call texts. It answers the calls you send it, so there is no missed call to text about.
Want a number for your own shop? The missed-calls calculator estimates what missed calls cost you and which plan fits.
The number reaches the agent that answers Forge's own line. Below, an example of how an after-hours call goes.
Appointment request noted for the office to confirm
This is the agent that answers Forge's own line. Ask what it costs, how setup works for your trade, or leave a message for our team.
Tap to callSame voice and instructions as the agent on our own line. It uses your microphone, or you can type. There is no form to fill in first.
You will talk with an AI assistant. We record and transcribe the conversation.
When you finish, you can start a free trial, ask for a call with our team, or have us email you the conversation.
Every plan answers around the clock, records every call, and gets a script our team writes and tunes with you for the first 30 days. 7 day free trial. No contract.
$297a month
7 days free, then $297 a month. Card required. Cancel anytime.
One line covered around the clock, for shops that miss calls on the job and after hours.
We charge $297 when your 7 days end, then monthly, unless you cancel.
$497a month
7 days free, then $497 a month. Card required. Cancel anytime.
Twice the minutes, for shops with a steady stream of calls.
We charge $497 when your 7 days end, then monthly, unless you cancel.
$897a month
7 days free, then $897 a month. Card required. Cancel anytime.
For busy lines that run on the phone all day.
We charge $897 when your 7 days end, then monthly, unless you cancel.
Every plan includes: answers 24/7, including nights, weekends and holidays; a voice you choose from a large library of natural voices; every call recorded; a script our team writes with you and tunes for your first 30 days; appointment requests your team confirms.
Each call counts as at least 1 minute. We round each call up to the next full minute. No per-caller or per-transfer fees. You pay your plan price plus any minutes past your plan.
No. Forge Voice does not send missed-call texts. It answers the calls you send it, so there is no missed call to text about.
Yes. Forward your main line to the agent when you are busy or closed, or answer on a new number from us. Your callers do not have to learn anything new.
If a caller asks, the agent says it is an AI assistant for your business. We never tell it to pretend to be a person.
It takes the caller's name, number and question, and tells them someone from your team will call back. When we review your calls, we add the answer to the script so it knows next time.
Your first 7 days are free. They include up to 100 minutes of answered calls. If your trial goes past 100 minutes, we keep answering and never bill you for those minutes. You add a card to start. We do not charge it during the trial. When the trial ends, we charge your plan's monthly price, then on that date every month until you cancel. Cancel before the trial ends and you pay nothing.
We count the time your agent is on each call. Each call counts as at least 1 minute. We round each call up to the next full minute. Unused minutes do not carry over to the next month.
Your agent takes the caller's name, number and what they need, notes an appointment request for your team to confirm, and sends you the call with a recording.