Missed-calls calculator

Missed call ROI calculator: what missed calls cost your shop.

This missed call ROI calculator estimates what missed calls cost your business in a month and a year, and which Forge Voice plan fits. Put in your own numbers. The math runs in your browser and nothing is sent to us. The result is an estimate from what you enter, not a promise of what Forge will earn you.

Your estimate

Work those calls could have been, a month
 

Which plan fits

Enter your numbers to see which plan fits your calls.

Missed calls a month
 
Of those, likely jobs
 
Over a year
 

Each call counts as at least 1 minute. We round each call up to the next full minute. The estimate rounds every call up the same way.

Your numbers

Your numbers
Your phone carrier's call log has this.
Count calls that went to voicemail or rang out, including after hours.
Your guess. Some missed calls are sales calls, wrong numbers or people shopping around.
Calls you would send to an agent
How the math works

Four multiplications, and one honest guess.

Missed calls a month is your weekly calls times 52, divided by 12, times the share you miss.

Likely jobs is missed calls times the share you think would have hired you. This is the guess that matters most. Not every missed caller is a customer, and some call back.

Work at stake is likely jobs times what an average job is worth to you. It is revenue, not profit, and it assumes those callers would have booked with you if someone had picked up.

Which plan fits counts the calls you would send to an agent, rounds each one up to the next full minute the way we bill, and picks the smallest plan whose minutes cover them.

Want to hear what would pick up those calls? Hear the agent, or read how AI receptionist pricing works. Thinking about a text-back tool instead? Read missed-call text back vs an agent that answers.

Where to find your numbers

Ten minutes with your call log beats any guess.

Calls a week. Your mobile carrier's app or your business phone portal lists every incoming call with a date and time. Count one normal week, not the week after a storm or a holiday.

Calls you miss. In the same log, count the calls marked missed, plus the ones that went to voicemail. Look closely at evenings and weekends: those are usually the hours nobody is at the desk.

Callers who would have hired you. Listen to a week of voicemails and sort them: real jobs, existing customers, sales calls, wrong numbers. The share of real jobs is a better number than a rule of thumb. Remember that many people hang up without leaving a message, so voicemails undercount.

What a job is worth. Use your average invoice for the kind of work that usually comes in by phone, not your biggest job of the year.

None of these numbers leave your browser. Close the page and they are gone.

Forge Voice plans

Three plans. The difference is minutes.

Every plan answers day and night, records every call, and gets a script our team writes and tunes with you for the first 30 days. 7 day free trial. No contract.

Starter

$297a month

7 days free, then $297 a month. Card required. Cancel anytime.

One line covered day and night, for shops that miss calls on the job and after hours.

500 minutes a month

  • $0.25 per minute past 500
Start my free trial

We charge $297 when your 7 days end, then monthly, unless you cancel.

Scale

$897a month

7 days free, then $897 a month. Card required. Cancel anytime.

For busy lines that run on the phone all day.

2,500 minutes a month

  • $0.20 per minute past 2,500
  • Callback on your web form leads, set up on request
  • Jobber sync, set up by our team on request
  • 1 location. More locations on request.
Start my free trial

We charge $897 when your 7 days end, then monthly, unless you cancel.

Every plan includes: answers day and night, including weekends and holidays; a voice you choose from a large library of natural voices; every call recorded; a script our team writes with you and tunes for your first 30 days; appointment requests your team confirms.

Each call counts as at least 1 minute. We round each call up to the next full minute. No per-caller or per-transfer fees. You pay your plan price plus any minutes past your plan.

How the free trial works, plan by plan

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