A traditional answering service puts a person from a call center on your line. They read a general script, type up a message and bill you by the minute or by the call. That works for plenty of businesses.
Forge Voice puts an AI agent on your line instead. It works from a script our team writes with you around your own services, your service area and what counts as urgent in your trade. It tells callers it is an AI assistant if they ask, and it never pretends to be a person.
On every call it takes the caller's name, number and what they need, and notes an appointment request for your team to confirm. Every call is recorded, so you can hear exactly what was said. Written summaries, live transfer to your cell for urgent calls and Spanish are set up by our team on request.
You pay a monthly plan with minutes included. Each call counts as at least 1 minute. We round each call up to the next full minute. See how it compares with voicemail and a call center.