Your agent can
- Switch to Spanish when the caller speaks Spanish, with no menu or button
- Ask your intake questions in the caller's language
- Take appointment requests your team confirms, in either language
- Record every call, whichever language it was in
- Put urgent callers through to your cell, set up on request
Your agent will not
- Translate your documents, texts or emails
- Promise that someone at your shop will call back in Spanish
- Give legal or medical advice, in any language
- Speak a language we do not offer yet
Running a shop in North Georgia? See the bilingual answering service page for our region, with Census figures by county.