AI receptionist · Electrical

An AI receptionist for electricians that answers when half the house goes dark.

Forward your line while you are in a panel or up a ladder. Your agent takes down what stopped working, flags the calls you mark urgent, and sends you the caller's name, address and problem with a recording, so you call back knowing the job. From $297 a month.

You will talk with an AI assistant. We record and transcribe the conversation.

Call the agent (706) 981-6655

7 day free trial. No contract. That number is Forge's own line, answered by our AI agent.

Example conversation After hours, electrical
  1. Forge VoiceChert Ridge Electric, after-hours line. You are talking to an AI assistant on a recorded line. How can I help?
  2. CallerThe breaker for our kitchen keeps tripping when we cook.
  3. Forge VoiceI will get that to the team. Did you notice a burning smell or any sparks?
  4. CallerNo, it just clicks off.
  5. Forge VoiceThank you. What is the address, and what day works for someone to come look?
  6. Caller112 Fairmount Highway in Resaca. Thursday is best.
  7. Forge VoiceGot it. I have noted a request for Thursday. The office will call you to confirm a time.

Service request noted for the office to confirm

A written example of a call, to show how one goes. It is not a recording, and Chert Ridge Electric is a made-up business.
When the calls come

A day of calls on an electrical line.

Electrical calls come when people are home to notice: a breaker that trips when the oven and the space heater run together, outlets dead after a storm, lights that flicker at night. Some need you now. Many are quote requests for a charger, a panel or new lighting that callers think about in the evening.

Example calls, by the hour they come in Calhoun, GA

An example day with the shop open from 7 AM to 6 PM. 5 example calls are marked by the hour they come in; they are listed below.

  1. 6:20 AM Homeowner

    “Half the kitchen outlets quit this morning.”

    Takes which rooms are out and flags it if it meets your rule.

  2. 11:30 AM Homeowner

    “Do you install chargers for electric cars?”

    Answers from your service list and takes a quote request.

  3. 6:45 PM Homeowner

    “The breaker trips every time we cook.”

    Notes what trips and when, with no advice on resetting it.

  4. 8:30 PM Shop owner

    “Part of my shop just lost power.”

    Puts them through to your cell, if you set that up.

  5. 10:15 PM Homeowner

    “A line is down in my yard after the storm.”

    Tells them to stay away from it and call 911 or the power company.

Examples of the calls this trade gets, not real calls. Hours shown are an example. Lime is when Forge answers; calls in open hours reach it when you forward your line while you are busy.

Call by call

The calls electrical contractors get, and what your agent does with each.

We write these questions with you before your line goes live, in your words and in the order you want them asked.

The Forge Voice dashboard with one call open. It shows the caller's name and number, a Call back button, the job, how urgent it is, the address, the best time to call back, that an appointment was requested, and a written summary of the call.
The real Forge Voice dashboard, shown with example calls. Ridgeline Plumbing and its callers are made up.
Common electrical calls, what the agent asks, and what you get
The callWhat your agent asksWhat you get
Power out to part of the houseWhich rooms or circuits are out? Did anything smell hot or spark? What is the address?Flagged urgent when it meets your rule, and put through to your cell if you set that up.
Breaker that keeps trippingWhat is running when it trips, how often, and when they would like someone out.A service request your team confirms, in the caller's own words.
Downed line or sparkingNothing technical. It tells the caller to stay away and call 911 or the power company.The call at the top of your summary, with the recording.
EV charger or panel upgradeWhere the charger or panel would go, what they have now, and whether it is for a new vehicle or a remodel.A quote request for you, with no promise about panel capacity.
Lighting and fixturesIndoor or outdoor, what they want changed, and whether they already bought the fixtures.An estimate request your team schedules.
Straight answers

What it does for electrical contractors, and what it will not do.

Your agent can

  • Answer while you are in a panel, up a ladder or driving between jobs
  • Ask whether anything smelled hot or sparked, in the order you choose
  • Tell callers your service call fee, if it is on the price sheet you give us
  • Take charger, panel and lighting quote requests for your team to confirm
  • Put urgent callers through to your cell, at any hour or only while you are open. You choose during setup.

Your agent will not

  • Tell a caller how to reset a breaker or open a panel
  • Say an outlet, circuit or panel is safe
  • Judge whether a panel can take a charger, or what a permit needs
  • Confirm an arrival time. It takes the request and your team confirms it
From the source

When a caller reports a downed line

Georgia Power tells people to stay away from downed power lines and to always assume a downed line is live and life-threatening. It says to report the line to Georgia Power or to the police or fire department. Your agent says that first, then flags the call for you.

Source: Georgia Power, Power Line Safety, checked September 26, 2026.

This is general information from the source above, not legal advice.

Callers who speak Spanish? We can set your agent to switch to Spanish on its own. See how the bilingual AI receptionist works. Weighing a text-back tool instead? Read missed-call text back vs an agent that answers. Keeping your number? Call forwarding codes by carrier show how to send the calls you miss. Still on voicemail at night? Borrow an after-hours greeting for electrical contractors.

Forge Voice plans

The same plans for every trade. The difference is minutes.

Every plan answers day and night, records every call, and gets a script our team writes and tunes with you for the first 30 days. 7 day free trial. No contract.

Starter

$297a month

7 days free, then $297 a month. Card required. Cancel anytime.

One line covered day and night, for shops that miss calls on the job and after hours.

500 minutes a month

  • $0.25 per minute past 500
Start my free trial

We charge $297 when your 7 days end, then monthly, unless you cancel.

Scale

$897a month

7 days free, then $897 a month. Card required. Cancel anytime.

For busy lines that run on the phone all day.

2,500 minutes a month

  • $0.20 per minute past 2,500
  • Callback on your web form leads, set up on request
  • Jobber sync, set up by our team on request
  • 1 location. More locations on request.
Start my free trial

We charge $897 when your 7 days end, then monthly, unless you cancel.

Every plan includes: answers day and night, including weekends and holidays; a voice you choose from a large library of natural voices; every call recorded; a script our team writes with you and tunes for your first 30 days; appointment requests your team confirms.

Each call counts as at least 1 minute. We round each call up to the next full minute. No per-caller or per-transfer fees. You pay your plan price plus any minutes past your plan.

How the free trial works, plan by plan

Questions

Questions electrical contractors ask first.

Will it tell someone how to fix a tripping breaker?

No. It writes down what the caller says, what trips and when, and follows the questions we wrote with you. It never tells a caller to reset a breaker, open a panel or keep using a circuit. If the call meets your urgent rule, it flags it and puts it through to your cell, at any hour or only while you are open. You choose during setup.

Can it take EV charger and panel quote calls?

Yes. It asks where the charger or panel would go and what the caller has now, then takes a quote request for you. It does not judge panel capacity or quote the job unless you give us prices to use.

Does it send jobs to Jobber?

Jobber sync, set up by our team on request. GoHighLevel and ServiceTitan sync are not available today. Jobber sync comes with the Scale plan. Either way, every call is recorded, and a written summary of each call goes to your inbox.

Calhoun, Georgia

Day or night, the line is covered.

Your agent takes the caller's name, number and what they need, notes an appointment request for your team to confirm, and sends you the call with a recording.

Talk to our team

Have us call you

Your name, your number and what you are after. Someone from our team calls you back within 1 business day. Or call the agent now: (706) 981-6655

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