Forward your line while you are in a panel or up a ladder. Your agent takes down what stopped working, flags the calls you mark urgent, and sends you the caller's name, address and problem with a recording, so you call back knowing the job. From $297 a month.
You will talk with an AI assistant. We record and transcribe the conversation.
7 day free trial. No contract. That number is Forge's own line, answered by our AI agent.
Service request noted for the office to confirm
Electrical calls come when people are home to notice: a breaker that trips when the oven and the space heater run together, outlets dead after a storm, lights that flicker at night. Some need you now. Many are quote requests for a charger, a panel or new lighting that callers think about in the evening.
An example day with the shop open from 7 AM to 6 PM. 5 example calls are marked by the hour they come in; they are listed below.
6:20 AM Homeowner
“Half the kitchen outlets quit this morning.”
Takes which rooms are out and flags it if it meets your rule.
11:30 AM Homeowner
“Do you install chargers for electric cars?”
Answers from your service list and takes a quote request.
6:45 PM Homeowner
“The breaker trips every time we cook.”
Notes what trips and when, with no advice on resetting it.
8:30 PM Shop owner
“Part of my shop just lost power.”
Puts them through to your on-call cell, if you set that up.
10:15 PM Homeowner
“A line is down in my yard after the storm.”
Tells them to stay away from it and call 911 or the power company.
Examples of the calls this trade gets, not real calls. Hours shown are an example. Lime is when Forge answers; calls in open hours reach it when you forward your line while you are busy.
We write these questions with you before your line goes live, in your words and in the order you want them asked.
| The call | What your agent asks | What you get |
|---|---|---|
| Power out to part of the house | Which rooms or circuits are out? Did anything smell hot or spark? What is the address? | Flagged urgent when it meets your rule, and put through to your on-call cell if you set that up. |
| Breaker that keeps tripping | What is running when it trips, how often, and when they would like someone out. | A service request your team confirms, in the caller's own words. |
| Downed line or sparking | Nothing technical. It tells the caller to stay away and call 911 or the power company. | The call at the top of your summary, with the recording. |
| EV charger or panel upgrade | Where the charger or panel would go, what they have now, and whether it is for a new vehicle or a remodel. | A quote request for you, with no promise about panel capacity. |
| Lighting and fixtures | Indoor or outdoor, what they want changed, and whether they already bought the fixtures. | An estimate request your team schedules. |
Every plan answers around the clock, records every call, and gets a script our team writes and tunes with you for the first 30 days. 7 day free trial. No contract.
$297a month
7 days free, then $297 a month. Card required. Cancel anytime.
One line covered around the clock, for shops that miss calls on the job and after hours.
We charge $297 when your 7 days end, then monthly, unless you cancel.
$497a month
7 days free, then $497 a month. Card required. Cancel anytime.
Twice the minutes, for shops with a steady stream of calls.
We charge $497 when your 7 days end, then monthly, unless you cancel.
$897a month
7 days free, then $897 a month. Card required. Cancel anytime.
For busy lines that run on the phone all day.
We charge $897 when your 7 days end, then monthly, unless you cancel.
Every plan includes: answers 24/7, including nights, weekends and holidays; a voice you choose from a large library of natural voices; every call recorded; a script our team writes with you and tunes for your first 30 days; appointment requests your team confirms.
Each call counts as at least 1 minute. We round each call up to the next full minute. No per-caller or per-transfer fees. You pay your plan price plus any minutes past your plan.
No. It writes down what the caller says, what trips and when, and follows the questions we wrote with you. It never tells a caller to reset a breaker, open a panel or keep using a circuit. If the call meets your urgent rule, it flags it, or with live transfer set up, puts it through to you.
Yes. It asks where the charger or panel would go and what the caller has now, then takes a quote request for you. It does not judge panel capacity or quote the job unless you give us prices to use.
Jobber sync, set up by our team on request. GoHighLevel and ServiceTitan sync are not available today. Jobber sync comes with the Scale plan. Either way, every call is recorded, and a written summary with the caller's name, number and job can go to your inbox, set up on request.
Your agent takes the caller's name, number and what they need, notes an appointment request for your team to confirm, and sends you the call with a recording.