Your agent takes the caller's name, number, the type of matter in a few words and a good time to call back, only as far as your intake rules allow before a conflict check. It gives no legal advice and never tells a caller the firm will take the case. From $297 a month.
You will talk with an AI assistant. We record and transcribe the conversation.
7 day free trial. No contract. That number is Forge's own line, answered by our AI agent.
Short intake message noted for the firm
People call a lawyer when they finally have a private moment: before work, at lunch in the car, after the house is asleep. Some have just opened a letter or been served papers. They want to know someone will call them back. Your firm wants a clean message that holds no more than your intake rules allow.
An example day with the shop open from 7 AM to 6 PM. 5 example calls are marked by the hour they come in; they are listed below.
6:20 AM Prospective client
“Can someone call me about my mother's estate?”
Takes a name, number, matter type and callback time. Nothing more.
12:40 PM Prospective client
“Does the firm handle business contracts?”
Answers from your practice areas and takes a callback request.
7:15 PM Prospective client
“I was just served with papers.”
Takes the matter type and a callback time. It gives no advice.
8:30 PM Current client
“Please have my attorney call me back.”
Takes the message. It cannot see the case file.
10:45 PM Prospective client
“Do I have a case?”
Says only a lawyer can answer that and takes a callback request.
Examples of the calls this trade gets, not real calls. Hours shown are an example. Lime is when Forge answers; calls in open hours reach it when you forward your line while you are busy.
We write these questions with you before your line goes live, in your words and in the order you want them asked.
| The call | What your agent asks | What you get |
|---|---|---|
| New matter | Name, number, the type of matter in a few words, and a callback time, within your intake rules. | A short intake message for your team. It makes no decision about the case. |
| Practice area question | What kind of matter it is, briefly. | An answer from the practice areas you give us, and a callback request. |
| Served or facing a deadline | The type of matter and a callback time. It does not ask about the papers. | A message flagged the way your rules say, or a transfer if you set one up. |
| Current client | Name, callback number, and who they are trying to reach. | A message for the attorney or staff member. It cannot see case files. |
| Opposing party or court | Who is calling, about which matter, and a callback number. | A message for your team, with the recording. |
Georgia Rule of Professional Conduct 1.18 protects what a lawyer learns from a prospective client. Even if no client-lawyer relationship follows, the lawyer may not use or reveal it, except as Rule 1.9 allows. The rule's comment says to limit a first consultation to the information reasonably needed. That helps avoid learning information that could disqualify the firm. Your agent collects only what your intake rules allow before a conflict check.
Source: State Bar of Georgia, Rule 1.18 Duties to Prospective Client, checked September 26, 2026.
This is general information from the source above, not legal advice.
Callers who speak Spanish? We can set your agent to switch to Spanish on its own. See how the bilingual AI receptionist works. Weighing a text-back tool instead? Read missed-call text back vs an agent that answers. Keeping your number? Call forwarding codes by carrier show how to send the calls you miss.
Every plan answers day and night, records every call, and gets a script our team writes and tunes with you for the first 30 days. 7 day free trial. No contract.
$297a month
7 days free, then $297 a month. Card required. Cancel anytime.
One line covered day and night, for shops that miss calls on the job and after hours.
We charge $297 when your 7 days end, then monthly, unless you cancel.
$497a month
7 days free, then $497 a month. Card required. Cancel anytime.
Twice the minutes, for shops with a steady stream of calls.
We charge $497 when your 7 days end, then monthly, unless you cancel.
$897a month
7 days free, then $897 a month. Card required. Cancel anytime.
For busy lines that run on the phone all day.
We charge $897 when your 7 days end, then monthly, unless you cancel.
Every plan includes: answers day and night, including weekends and holidays; a voice you choose from a large library of natural voices; every call recorded; a script our team writes with you and tunes for your first 30 days; appointment requests your team confirms.
Each call counts as at least 1 minute. We round each call up to the next full minute. No per-caller or per-transfer fees. You pay your plan price plus any minutes past your plan.
Only what your intake rules allow. By default that is a name, a number, the type of matter in a few words and a callback time. It asks callers not to share details on the call, and it runs no conflict check.
No. It never says the firm will take a case or that the caller is a client. It says someone from the firm will call back, and your team decides from there. We write that wording with you.
No. It gives no legal advice and does not comment on documents, rights or deadlines. If a caller says they face a deadline, it takes a callback request and can flag it, or transfer it if you set that up.
Your agent takes the caller's name, number and what they need, notes an appointment request for your team to confirm, and sends you the call with a recording.