Forward your line while your techs are in crawl spaces or the office is closed. Your agent takes down what the caller saw or heard and where, takes inspection and termite letter requests, and sends you each call with the details and a recording. From $297 a month.
You will talk with an AI assistant. We record and transcribe the conversation.
7 day free trial. No contract. That number is Forge's own line, answered by our AI agent.
Termite letter request noted with the closing date
People find pests when they are home: roaches in the kitchen after dinner, scratching in the attic once the house is quiet, wasps on the porch on a Saturday. Real estate agents call about termite letters on their own schedule, with a closing date that will not move. Each caller wants to know the request is in.
An example day with the shop open from 7 AM to 6 PM. 5 example calls are marked by the hour they come in; they are listed below.
5:50 AM Homeowner
“We heard scratching above the bedroom all night.”
Notes where and when, without guessing what it is.
10:30 AM Real estate agent
“I need a termite letter before Friday's closing.”
Takes the property, the closing date and who gets the report.
7:10 PM Homeowner
“There are roaches in the kitchen cabinets.”
Takes an inspection request and the days that work.
8:45 PM Customer
“We had a treatment and they are back.”
Takes a message for your team. It does not promise a free visit.
10:20 PM Homeowner
“Is the spray safe for my dog?”
Says it cannot answer that and takes a message for a tech.
Examples of the calls this trade gets, not real calls. Hours shown are an example. Lime is when Forge answers; calls in open hours reach it when you forward your line while you are busy.
We write these questions with you before your line goes live, in your words and in the order you want them asked.
| The call | What your agent asks | What you get |
|---|---|---|
| Something in the attic or walls | What they heard or saw, where, and since when, plus the address and the days that work. | An inspection request for your team to confirm. It never names the animal. |
| Termite letter for a closing | The property, the closing date, who is buying and selling, and who should get the report. | A request with the deadline on it, so your office can schedule the inspection. |
| Insects in the house | What they are seeing and where, and whether they are new or a service customer. | An inspection or service request your team confirms. |
| Pests back after treatment | When they were treated, what they are seeing now, and a callback number. | A message for your team. It cannot see treatment records or promise a return visit. |
| Is the treatment safe? | Nothing. It says a technician will answer that, and takes the question. | A callback request. It never says a treated space is safe. |
Every plan answers around the clock, records every call, and gets a script our team writes and tunes with you for the first 30 days. 7 day free trial. No contract.
$297a month
7 days free, then $297 a month. Card required. Cancel anytime.
One line covered around the clock, for shops that miss calls on the job and after hours.
We charge $297 when your 7 days end, then monthly, unless you cancel.
$497a month
7 days free, then $497 a month. Card required. Cancel anytime.
Twice the minutes, for shops with a steady stream of calls.
We charge $497 when your 7 days end, then monthly, unless you cancel.
$897a month
7 days free, then $897 a month. Card required. Cancel anytime.
For busy lines that run on the phone all day.
We charge $897 when your 7 days end, then monthly, unless you cancel.
Every plan includes: answers 24/7, including nights, weekends and holidays; a voice you choose from a large library of natural voices; every call recorded; a script our team writes with you and tunes for your first 30 days; appointment requests your team confirms.
Each call counts as at least 1 minute. We round each call up to the next full minute. No per-caller or per-transfer fees. You pay your plan price plus any minutes past your plan.
No. It writes down what the caller saw or heard and where, and takes an inspection request. It does not name the pest, recommend a product or give treatment advice. Your technician decides what the job needs.
Yes. It takes the property, the closing date and who should get the report, and your office schedules the inspection. It does not promise a date before your team confirms it.
It takes the property, what they are seeing and when they were treated, and passes it to your team. It can explain your written re-service policy if you give it to us. It cannot look up treatment history or decide whether a visit is covered.
Your agent takes the caller's name, number and what they need, notes an appointment request for your team to confirm, and sends you the call with a recording.