Forward your line while your team is cleaning and you cannot pick up. Your agent takes down the home or office, the rooms, how often and when, then sends you each quote request and reschedule with a recording, so you call back with what you need to price it. From $297 a month.
You will talk with an AI assistant. We record and transcribe the conversation.
7 day free trial. No contract. That number is Forge's own line, answered by our AI agent.
Move-out request noted for the office to confirm
Cleaning calls come when people look around their own homes: after the kids are in bed, on a Sunday before guests arrive, in the middle of packing for a move. Office managers call once the staff has gone home. Most want a quote and a date, and every regular client wants a way to move a visit.
An example day with the shop open from 7 AM to 6 PM. 5 example calls are marked by the hour they come in; they are listed below.
6:15 AM Homeowner
“Can I get a quote before I leave for work?”
Takes the home size, rooms and how often, for your quote.
11:10 AM Office manager
“Do you clean small offices after hours?”
Answers from your service list and takes a walkthrough request.
7:30 PM Renter
“We move out Friday and need a final clean.”
Notes the move-out date, the rooms and whether it will be empty.
9:00 PM Homeowner
“Does your deep clean include the oven?”
Answers from your written scope, and adds nothing to it.
10:40 PM Client
“Can we move Thursday's cleaning to next week?”
Takes the change request. Your office confirms it.
Examples of the calls this trade gets, not real calls. Hours shown are an example. Lime is when Forge answers; calls in open hours reach it when you forward your line while you are busy.
We write these questions with you before your line goes live, in your words and in the order you want them asked.
| The call | What your agent asks | What you get |
|---|---|---|
| Quote for a home | How many bedrooms and bathrooms, how often, any pets, and when they want to start. | A quote request with what you need to price it. |
| Move-out clean | The move-out date, whether the home will be empty, and which rooms and appliances. | A request with the date on it, for your team to confirm. |
| Deep clean | Which rooms, what they want done, and when. | A request in the caller's words. It never promises a result. |
| Office or commercial | The kind of space, the rooms, and the hours the building is open for cleaning. | A walkthrough request for you. |
| Reschedule or skip | Which visit, the new day they want, and a callback number. | A change request. It never moves or confirms a visit. |
Callers who speak Spanish? We can set your agent to switch to Spanish on its own. See how the bilingual AI receptionist works. Weighing a text-back tool instead? Read missed-call text back vs an agent that answers. Keeping your number? Call forwarding codes by carrier show how to send the calls you miss.
Every plan answers day and night, records every call, and gets a script our team writes and tunes with you for the first 30 days. 7 day free trial. No contract.
$297a month
7 days free, then $297 a month. Card required. Cancel anytime.
One line covered day and night, for shops that miss calls on the job and after hours.
We charge $297 when your 7 days end, then monthly, unless you cancel.
$497a month
7 days free, then $497 a month. Card required. Cancel anytime.
Twice the minutes, for shops with a steady stream of calls.
We charge $497 when your 7 days end, then monthly, unless you cancel.
$897a month
7 days free, then $897 a month. Card required. Cancel anytime.
For busy lines that run on the phone all day.
We charge $897 when your 7 days end, then monthly, unless you cancel.
Every plan includes: answers day and night, including weekends and holidays; a voice you choose from a large library of natural voices; every call recorded; a script our team writes with you and tunes for your first 30 days; appointment requests your team confirms.
Each call counts as at least 1 minute. We round each call up to the next full minute. No per-caller or per-transfer fees. You pay your plan price plus any minutes past your plan.
Only from prices you give us. If you price by bedrooms and bathrooms, and that is on the sheet you share, it can say so. Otherwise it takes the details you need to price the job, and your team sends the quote.
Yes, from your written scope. It can say which rooms and appliances are included and take the request. It will not add services or promise that a landlord or property manager will accept the clean.
It takes the visit they want to move, the new day and a callback number, and your office confirms the change. It cannot see your cleaning calendar and never confirms a new time on its own.
Your agent takes the caller's name, number and what they need, notes an appointment request for your team to confirm, and sends you the call with a recording.