AI receptionist · Roofing

An AI receptionist for roofers that answers while the rain is still coming in.

Forward your line while your crew is on a roof or the office is closed. Your agent takes down where the water is coming in, takes inspection requests, flags the leaks you mark urgent, and sends you each call with the caller's details and a recording. From $297 a month.

You will talk with an AI assistant. We record and transcribe the conversation.

Call the agent (706) 981-6655

7 day free trial. No contract. That number is Forge's own line, answered by our AI agent.

Example conversation After hours, roofing
  1. Forge VoiceOchre Bluff Roofing, after-hours line. You are talking to an AI assistant on a recorded line. How can I help?
  2. CallerWe lost some shingles in the storm, and there is a stain on the ceiling now.
  3. Forge VoiceI will get this to the team. Is water dripping inside right now?
  4. CallerNo, it stopped when the rain did.
  5. Forge VoiceThank you. What is the address, and what day works for an inspection?
  6. Caller58 Hermitage Road in Adairsville. Monday, if they can.
  7. Forge VoiceGot it. I have noted an inspection request for Monday. The office will call you to confirm the time.

Inspection request noted for the office to confirm

A written example of a call, to show how one goes. It is not a recording, and Ochre Bluff Roofing is a made-up business.
When the calls come

The day after a storm, on a roofing line.

Roof calls follow the weather, not your hours. A ceiling stain shows up during an evening storm, and shingles turn up in the yard the next morning. The caller with water coming in wants to know someone has the call. The caller planning a replacement wants an estimate without waiting for Monday.

Example calls, by the hour they come in Calhoun, GA

An example day with the shop open from 7 AM to 6 PM. 5 example calls are marked by the hour they come in; they are listed below.

  1. 6:15 AM Homeowner

    “Rain came through the bedroom ceiling overnight.”

    Takes where the water is and flags it urgent under your rules.

  2. 12:30 PM Homeowner

    “Do you put on metal roofs?”

    Answers from your service list and takes an estimate request.

  3. 6:40 PM Homeowner

    “We found shingles all over the yard.”

    Takes an inspection request, with no call on the damage.

  4. 8:10 PM Landlord

    “The roof on my rental needs looking at.”

    Notes the property, the tenant contact and a good time to visit.

  5. 10:30 PM Homeowner

    “Will my insurance cover a new roof?”

    Says it cannot answer that and takes a message for your team.

Examples of the calls this trade gets, not real calls. Hours shown are an example. Lime is when Forge answers; calls in open hours reach it when you forward your line while you are busy.

Call by call

The calls roofing contractors get, and what your agent does with each.

We write these questions with you before your line goes live, in your words and in the order you want them asked.

The Forge Voice dashboard with one call open. It shows the caller's name and number, a Call back button, the job, how urgent it is, the address, the best time to call back, that an appointment was requested, and a written summary of the call.
The real Forge Voice dashboard, shown with example calls. Ridgeline Plumbing and its callers are made up.
Common roofing calls, what the agent asks, and what you get
The callWhat your agent asksWhat you get
Active leakWhere is water coming in, is it getting worse, and what is the address?Flagged urgent under your rules, and put through to your cell if you set that up.
Storm damageWhat they saw, like missing shingles, debris or a stain inside, plus the address and the days that work.An inspection request your team confirms, with no judgment on the damage.
Replacement estimateWhat the roof is now, if they know, how old it is, and what they have in mind.An estimate request for your estimator, with the call recorded.
Insurance questionNothing about coverage. It takes the question for your team.A message for your office. It never says what insurance will pay.
Job already underwayWhich property, what they need to tell the crew, and a callback number.A message for your project lead. It cannot look up job status.
Straight answers

What it does for roofing contractors, and what it will not do.

Your agent can

  • Answer leak calls during overnight rain and on holiday weekends
  • Take down what the homeowner sees: stains, missing shingles, water inside
  • Take inspection and replacement estimate requests for your team to confirm
  • Answer questions about the roofs you install, from the service list you give us
  • Send each call to your inbox as a written summary

Your agent will not

  • Judge storm damage, or tell a caller the building is safe
  • Tell anyone to climb on a roof or patch a leak themselves
  • Say what insurance will cover, or talk about deductibles
  • Look up where a job stands or when materials arrive
From the source

When a caller asks about the deductible

Georgia Code section 33-23-43 makes it a misdemeanor to knowingly advertise or promise to pay or rebate any part of an insurance deductible to sell goods or services. It applies to anyone who does this, not only public adjusters. Your agent does not discuss deductibles or coverage at all. It takes the question for your team.

Source: Official Code of Georgia Annotated, section 33-23-43 (free public access from the Georgia General Assembly), checked September 26, 2026.

This is general information from the source above, not legal advice.

Callers who speak Spanish? We can set your agent to switch to Spanish on its own. See how the bilingual AI receptionist works. Weighing a text-back tool instead? Read missed-call text back vs an agent that answers. Keeping your number? Call forwarding codes by carrier show how to send the calls you miss. Still on voicemail at night? Borrow an after-hours greeting for roofing contractors.

Forge Voice plans

The same plans for every trade. The difference is minutes.

Every plan answers day and night, records every call, and gets a script our team writes and tunes with you for the first 30 days. 7 day free trial. No contract.

Starter

$297a month

7 days free, then $297 a month. Card required. Cancel anytime.

One line covered day and night, for shops that miss calls on the job and after hours.

500 minutes a month

  • $0.25 per minute past 500
Start my free trial

We charge $297 when your 7 days end, then monthly, unless you cancel.

Scale

$897a month

7 days free, then $897 a month. Card required. Cancel anytime.

For busy lines that run on the phone all day.

2,500 minutes a month

  • $0.20 per minute past 2,500
  • Callback on your web form leads, set up on request
  • Jobber sync, set up by our team on request
  • 1 location. More locations on request.
Start my free trial

We charge $897 when your 7 days end, then monthly, unless you cancel.

Every plan includes: answers day and night, including weekends and holidays; a voice you choose from a large library of natural voices; every call recorded; a script our team writes with you and tunes for your first 30 days; appointment requests your team confirms.

Each call counts as at least 1 minute. We round each call up to the next full minute. No per-caller or per-transfer fees. You pay your plan price plus any minutes past your plan.

How the free trial works, plan by plan

Questions

Questions roofing contractors ask first.

What happens when storm calls come in after the office closes?

Your agent answers the calls you forward to it, at night, on weekends and on holidays. It takes each caller's address and what they saw, and flags active leaks under your rules. It puts urgent calls through to your cell, at any hour or only while you are open. You choose during setup.

Will it tell homeowners their damage is covered?

No. It never talks about coverage, claims or deductibles, and it does not judge damage. It takes an inspection request and the caller's question, and your team handles the insurance conversation.

Can it tell customers when their roof will be finished?

No. It cannot see your job schedule or material deliveries. It takes the property and the message for your project lead, and a written summary of the call goes to your inbox.

Calhoun, Georgia

Day or night, the line is covered.

Your agent takes the caller's name, number and what they need, notes an appointment request for your team to confirm, and sends you the call with a recording.

Talk to our team

Have us call you

Your name, your number and what you are after. Someone from our team calls you back within 1 business day. Or call the agent now: (706) 981-6655

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