Forward your line while your crew is on a roof or the office is closed. Your agent takes down where the water is coming in, takes inspection requests, flags the leaks you mark urgent, and sends you each call with the caller's details and a recording. From $297 a month.
You will talk with an AI assistant. We record and transcribe the conversation.
7 day free trial. No contract. That number is Forge's own line, answered by our AI agent.
Inspection request noted for the office to confirm
Roof calls follow the weather, not your hours. A ceiling stain shows up during an evening storm, and shingles turn up in the yard the next morning. The caller with water coming in wants to know someone has the call. The caller planning a replacement wants an estimate without waiting for Monday.
An example day with the shop open from 7 AM to 6 PM. 5 example calls are marked by the hour they come in; they are listed below.
6:15 AM Homeowner
“Rain came through the bedroom ceiling overnight.”
Takes where the water is and flags it urgent under your rules.
12:30 PM Homeowner
“Do you put on metal roofs?”
Answers from your service list and takes an estimate request.
6:40 PM Homeowner
“We found shingles all over the yard.”
Takes an inspection request, with no call on the damage.
8:10 PM Landlord
“The roof on my rental needs looking at.”
Notes the property, the tenant contact and a good time to visit.
10:30 PM Homeowner
“Will my insurance cover a new roof?”
Says it cannot answer that and takes a message for your team.
Examples of the calls this trade gets, not real calls. Hours shown are an example. Lime is when Forge answers; calls in open hours reach it when you forward your line while you are busy.
We write these questions with you before your line goes live, in your words and in the order you want them asked.
| The call | What your agent asks | What you get |
|---|---|---|
| Active leak | Where is water coming in, is it getting worse, and what is the address? | Flagged urgent under your rules, and put through to your cell if you set that up. |
| Storm damage | What they saw, like missing shingles, debris or a stain inside, plus the address and the days that work. | An inspection request your team confirms, with no judgment on the damage. |
| Replacement estimate | What the roof is now, if they know, how old it is, and what they have in mind. | An estimate request for your estimator, with the call recorded. |
| Insurance question | Nothing about coverage. It takes the question for your team. | A message for your office. It never says what insurance will pay. |
| Job already underway | Which property, what they need to tell the crew, and a callback number. | A message for your project lead. It cannot look up job status. |
Every plan answers around the clock, records every call, and gets a script our team writes and tunes with you for the first 30 days. 7 day free trial. No contract.
$297a month
7 days free, then $297 a month. Card required. Cancel anytime.
One line covered around the clock, for shops that miss calls on the job and after hours.
We charge $297 when your 7 days end, then monthly, unless you cancel.
$497a month
7 days free, then $497 a month. Card required. Cancel anytime.
Twice the minutes, for shops with a steady stream of calls.
We charge $497 when your 7 days end, then monthly, unless you cancel.
$897a month
7 days free, then $897 a month. Card required. Cancel anytime.
For busy lines that run on the phone all day.
We charge $897 when your 7 days end, then monthly, unless you cancel.
Every plan includes: answers 24/7, including nights, weekends and holidays; a voice you choose from a large library of natural voices; every call recorded; a script our team writes with you and tunes for your first 30 days; appointment requests your team confirms.
Each call counts as at least 1 minute. We round each call up to the next full minute. No per-caller or per-transfer fees. You pay your plan price plus any minutes past your plan.
Your agent answers the calls you forward to it, at night, on weekends and on holidays. It takes each caller's address and what they saw, and flags active leaks under your rules. With live transfer, set up on request, it can put those through to your cell.
No. It never talks about coverage, claims or deductibles, and it does not judge damage. It takes an inspection request and the caller's question, and your team handles the insurance conversation.
No. It cannot see your job schedule or material deliveries. It takes the property and the message for your project lead, and a written summary can go to your inbox, set up on request.
Your agent takes the caller's name, number and what they need, notes an appointment request for your team to confirm, and sends you the call with a recording.