Forward your line when you are under a house or off for the night. Your agent asks where the water is and whether it is shut off, flags the calls you mark urgent, and sends you the caller's name, address and problem with a recording of the call. From $297 a month.
You will talk with an AI assistant. We record and transcribe the conversation.
7 day free trial. No contract. That number is Forge's own line, answered by our AI agent.
Drain request noted for the office to confirm
Plumbing problems show up when people use the water: at breakfast, after dinner, at bedtime. A caller with water on the floor needs to reach someone now, while a slow drain can wait for a morning callback. Your agent sorts the two by the rules you give it.
An example day with the shop open from 7 AM to 6 PM. 5 example calls are marked by the hour they come in; they are listed below.
6:10 AM Homeowner
“There is water all around the water heater.”
Asks if water is still running, then flags it urgent under your rules.
10:40 AM Homeowner
“Can you put in a faucet I already bought?”
Takes the fixture details and a visit request while you are on a job.
7:15 PM Homeowner
“The kitchen sink backs up when the dishwasher runs.”
Notes which drain, what they tried, and the days that work.
9:30 PM Tenant
“Water is dripping through the bathroom ceiling.”
Follows your leak rule and puts them through to your on-call cell.
11:05 PM Landlord
“My tenant says the toilet will not stop running.”
Takes the property, the tenant's number and a request for tomorrow.
Examples of the calls this trade gets, not real calls. Hours shown are an example. Lime is when Forge answers; calls in open hours reach it when you forward your line while you are busy.
We write these questions with you before your line goes live, in your words and in the order you want them asked.
| The call | What your agent asks | What you get |
|---|---|---|
| Active leak | Where is the water coming from? Is it still running, and can they reach the shutoff? What is the address? | Flagged urgent under your rules, and put through to your on-call cell if you set that up. |
| Clog or sewer backup | Which drain, whether more than one fixture is backed up, and the days that work for a visit. | A service request your team confirms, with the call recorded. |
| Water heater | Is it leaking or just not heating? Gas or electric? How old is it, if they know? | A repair or replacement request, with no diagnosis and no promised arrival. |
| Fixture install | Which fixture, whether they already bought it, and when they want it done. | An install request your team reviews and confirms. |
| Landlord or tenant call | Who owns the property, who should get the callback, and how your plumber gets in. | A request with both contacts on it, so nobody calls around in the morning. |
Every plan answers around the clock, records every call, and gets a script our team writes and tunes with you for the first 30 days. 7 day free trial. No contract.
$297a month
7 days free, then $297 a month. Card required. Cancel anytime.
One line covered around the clock, for shops that miss calls on the job and after hours.
We charge $297 when your 7 days end, then monthly, unless you cancel.
$497a month
7 days free, then $497 a month. Card required. Cancel anytime.
Twice the minutes, for shops with a steady stream of calls.
We charge $497 when your 7 days end, then monthly, unless you cancel.
$897a month
7 days free, then $897 a month. Card required. Cancel anytime.
For busy lines that run on the phone all day.
We charge $897 when your 7 days end, then monthly, unless you cancel.
Every plan includes: answers 24/7, including nights, weekends and holidays; a voice you choose from a large library of natural voices; every call recorded; a script our team writes with you and tunes for your first 30 days; appointment requests your team confirms.
Each call counts as at least 1 minute. We round each call up to the next full minute. No per-caller or per-transfer fees. You pay your plan price plus any minutes past your plan.
Your agent follows your rules. You tell us what counts as urgent, like an active leak, and it asks about the shutoff and flags those calls first in your summary. With live transfer, set up on request, it puts the caller through to your on-call cell. It never tells a caller what failed or how to fix it.
Only prices you give us. If your trip charge or drain cleaning price is on the price sheet you share, your agent can say it. If a job needs eyes on it first, it takes a request and your team follows up with the price.
Yes. It takes the owner's details, the tenant's details, the unit and who should get the callback, so your team knows who approves the work and who lets you in. It does not approve work or promise a time.
Your agent takes the caller's name, number and what they need, notes an appointment request for your team to confirm, and sends you the call with a recording.