Answering service · Rome, GA

The 24/7 answering service for Rome businesses that stopped losing calls to voicemail.

Forge Voice is an AI receptionist built for Rome home service pros, salons, med spas, and any local business that lives or dies by the phone. English, Spanish, and 30+ languages. Books jobs into your calendar. Under a second to pickup. Never sick. Never off.

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Why Rome, GA needs this

The math is especially brutal in NW Georgia.

Rome sits in a service-area vacuum. When a plumber, roofer, or HVAC tech in Rome takes a call at 7 PM on a Friday, they are competing with Atlanta chains that already have overnight receptionists. Their customer just wants someone to pick up the phone.

Every missed after-hours call to a Rome home service pro is a job that walks 55 miles down I-75 to an Atlanta competitor. Forge Voice takes those calls at 3 AM in Rome, in English or Spanish, and books them for your Rome shop before the Atlanta chain even picks up.

Traditional Rome answering services charge $600 to $1,200/mo and still miss the after-hours calls and cannot handle Spanish. Forge Voice starts at $499/mo, answers in one ring, and speaks 30+ languages including fluent Spanish for the tenant call your dispatcher used to lose.

What Forge Voice does that a call center will not

Six things human answering services cannot match.

Answers in under a second

Every call. First ring. 3 AM Sunday morning is treated the same as 2 PM Tuesday. No queue. No hold music. No dropped call.

Speaks 30+ languages fluently

Spanish, French, Portuguese, Mandarin, Vietnamese, Tagalog, Arabic, and 25+ others. Not translate-a-menu Spanish — real, conversational, book-a-job Spanish.

Writes into ServiceTitan, HCP, or Jobber

New job appears on your dispatch board the moment the caller hangs up. No dispatcher retyping. No lost pink slips.

Emergency triage built in

No heat with a baby in the house. Roof leaking during a storm. Drain backing up into the tub. Alex knows the difference between routine and emergency and routes accordingly.

Never has a bad day

No coffee-not-kicked-in-yet. No got-yelled-at-by-the-last-caller. Every call gets the same warm, competent, professional receptionist voice.

Captures marketing attribution

Alex asks how they heard about you every time. Google, Facebook, Angi, referral, truck sign — you get real data on where your best leads come from.

Pricing

One line. Fair.

Voice Pro: $499/mo. 1,000 minutes/month included. $0.25/min overage. One location. Includes ServiceTitan, Housecall Pro, or Jobber integration built during onboarding.

Voice Scale: $1,000/mo. 2,000 minutes. Up to 3 locations. Priority support.

Voice Enterprise: Custom for multi-location, franchise, or dedicated concurrency requirements.

30-day money-back guarantee. If Alex does not pay for itself in month one on recovered calls, refund.

Run the ROI calculator

FAQ

Common Rome questions.

How is this different from a traditional Rome answering service?
Traditional call centers charge $600 to $1,200/mo, use offshore or minimum-wage reps, cannot handle Spanish reliably, and take a message rather than actually booking the job. Forge Voice actually books the job into your CRM before the caller hangs up.
Do you serve businesses outside of Rome?
Yes. Forge is based in Calhoun, GA and serves the entire Northwest Georgia corridor: Rome, Dalton, Cartersville, Canton, Cedartown, Chatsworth, Gainesville, LaFayette, Summerville, and Atlanta. See the full trade + city directory.
How long to go live for a Rome business?
Most local shops are live on a forwarded number within 5 to 7 business days. We ingest your service menu, pricing, on-call schedule, and CRM, you review sample calls, then we port the number.
What industries do you support?
HVAC, plumbing, electrical, roofing, landscaping, pest control, cleaning, salons, med spas, and any local service business that takes bookings by phone. If your business runs on inbound calls, Alex fits.
Can Alex speak Spanish on the call?
Yes. Real conversational Spanish, not a translated script. Alex detects the language on the first word and switches automatically. Also handles French, Portuguese, Mandarin, Vietnamese, Tagalog, Arabic, and 25+ other languages.

Ready to stop losing after-hours calls?

Book a free scoping call
from Rome, GA.

30 to 45 minutes. Zoom or in person if you are within driving distance of Calhoun. Free. No pitch.

Book a scoping call