The AI receptionist for plumbing shops that writes into ServiceTitan, Housecall Pro, or Jobber before the caller hangs up.
Forge Voice answers every call in one ring, 24/7. Runs the same qualification flow your best dispatcher runs. Books the job. Writes the customer, priority tag, and dispatch card straight into your CRM. Not just a message pad. Not a Zapier hack. A real integration.
Why plumbing shops need this
The math is especially brutal for plumbing.
Every drain-back-up call at midnight is a $600 job walking to your competitor at 12:03.
43% of after-hours calls to a plumbing shop go to voicemail. Average recovered call: $340 to $900.
Forge Voice was built for shops that live or die on inbound calls. Alex answers the drain backing up into a bathtub at 11 PM at 3 AM, qualifies the emergency, and writes the dispatch card into your CRM while the customer is still on the line.
Call types Alex handles for plumbing
Every intake flow, one AI receptionist.
- leak or flood emergency
- no hot water
- sewer backup
- drain clog
- water heater install
- annual maintenance
Each call type has its own qualification flow, its own priority tag, and its own routing to the right dispatch board or on-call tech. Not a generic answering script.
The dispatch integration difference
Where Rosie sends a Zapier trigger, Forge Voice writes the job.
Direct API into your dispatch software
Job written to ServiceTitan with the right business unit (residential vs commercial), priority tag set on emergencies, tech skill match. This is a real integration built during onboarding, not a Zapier scenario you have to configure yourself.
Priority triage built in
Emergency calls get the emergency tag, SMS-blast to the on-call tech, and hit the top of the dispatch board. Routine calls book into the next available window.
Attribution captured every call
Alex asks how the caller heard about your shop and writes the answer into the campaign field. Your marketing ROI stops being a guess.
Full transcript on every job
Every job gets the call transcript attached. Dispatchers get instant context. Techs walk in with full history.
30+ languages spoken fluently
Spanish, French, Portuguese, Mandarin, Vietnamese, Tagalog, Arabic, and 25+ others. Real conversational fluency, not a translated menu.
Unlimited concurrent calls
Storm hits, the phones triple, no rollover to voicemail. Every caller gets a real conversation on the first ring.
Pricing
One line. Fair.
Voice Pro: $499/mo. 1,000 minutes. Direct integration with ServiceTitan, Housecall Pro, or Jobber included in onboarding.
Voice Scale: $1,000/mo. 2,000 minutes. Up to 3 locations.
30-day money-back guarantee. If Alex does not pay for itself in month one on recovered calls, refund.
Yes, competitors like Rosie ($49-$299/mo) and Abby AI ($99-$299/mo) are cheaper on sticker. What they do not include is direct CRM integration. For a plumbing shop already running dispatch software, that integration alone earns back the price gap in the first month of recovered calls.
FAQ
Common questions from plumbing shops.
Ready to stop losing after-hours calls?
Book a free 30-minute scoping call.
Plumbing focus. Zero pitch.
We map your call flow, run Alex against your live CRM sandbox, and quote fixed-scope for the integration buildout. No obligation.
Book a scoping call