How it works with Housecall Pro.
Five steps from "the phone rings" to "the job is on the schedule." No voicemail to type, no callback to chase.
Phone rings
Forge Voice picks up on the first ring, 24/7, in the caller's first language.
Lead qualified
Captures customer name, address, service type, urgency, and callback number.
Calendar checked
Reads your Housecall Pro availability and offers the caller real-time slots.
Job written
Creates the customer in HCP, writes the job, books the visit, attaches the transcript.
Confirmation sent
Texts the caller their confirmation. Your tech rolls out with full context.
Why Housecall Pro operators pick Forge.
Generic answering services type voicemails into HCP an hour later. Forge Voice writes the structured job in real time, so your dispatcher and your tech see the same thing your front-desk would have typed if they were sitting at the desk. The 30-day engineer-tuned onboarding means a real Forge engineer listens to every call your agent takes for the first month and tunes the script for your trade vocabulary so it sounds exactly like your office.
Pricing.
Frequently asked.
Does Forge Voice create jobs directly in Housecall Pro?
Yes. After the caller hangs up Forge Voice creates a job in HCP with the customer record, service type, address, requested time, and the full call transcript attached.
Can the agent book on my HCP calendar in real time?
Yes. Reads your team's availability, offers two or three real time slots, locks the slot the caller picks, and writes the job back.
Will it handle emergency calls correctly?
Forge Voice tags emergency calls with your urgency rules and routes them to your on-call tech via SMS within 30 seconds.
How long does setup take?
24 hours from sign-up to a live phone line.
Does it work for franchises or multi-location HCP accounts?
Yes. Forge Voice routes by ZIP code or service area. Multi-location pricing starts on the Voice Scale tier at $1,000/mo for up to 3 locations. Voice Enterprise covers larger groups.
Stop losing the call you can't answer.
Hear it answer your number and write a real Housecall Pro job in front of you.
See Forge Voice Call (706) 290-0000